Dilemma-finding Toolkit

Do you find it challenging to identify what people really want from products and services? This toolkit helps to structure such thought processes and conversations in a workshop setting in which designers, product users, and other relevant stakeholders work together to identify and agree upon a meaningful  starting point for a project.

The dilemma-finding toolkit uses a set of universal human goals as a starting point to formulate dilemmas. These goals - such as belonging, creativity, or entertainment - are adopted from the work of psychology researcher Martin Ford and transformed into a design tool to facilitate discussing goals and potential dilemmas that can help frame a preliminary direction for a design project. 


The toolkit includes 24 goal cards and an infographic that gives an overview of all goals. The instructions booklet provide step-by-step directions to formulate, discuss, and debate potential stakeholder goals and dilemmas.

Email me at d.ozkaramanli[a]tudelft.nl if you want more information.


Design with Dilemmas
Değer Özkaramanlı
Delft University of Technology 
The Netherlands

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